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Welcome!
Welcome to our practice that is dedicated to the promotion of cognitive resilience. In line with our collaborative approach, we strive to empower and encourage you to take an active role in your therapeutic journey. This involves honoring your unique learning style, processing, and empowering you to voice your feedback and direction. As we navigate through life, I want to assure you that we are committed to standing beside you, so you never have to walk alone. Together, let's affirm our cognitive resilience to conquer life's obstacles!
You're not broken but you are stuck.
Sometimes life just gets a little hard. Sometimes we feel lost and don't know which direction to go in. Sometimes it even gets overwhelming and it feels like there is no end in sight.
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At our practice, we believe in the inherent strength and resilience within every individual. The quote "You're not broken but you are stuck" is a reminder that feeling overwhelmed or trapped in certain patterns does not define your worth or potential. It acknowledges that while you might be facing challenges, you possess the inner resources to overcome them.
Our role is to support you in untangling these knots, guiding you towards clarity and empowerment. Therapy is a collaborative journey, where we work together to unlock your capabilities and help you move forward with confidence and hope. You are whole, and we are here to help you rediscover that wholeness.
Shaila Anjum
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Clinical Director
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Registered Psychotherapist, Registered Behaviour Therapist, MACP, BASc
WHO ARE WE
The name "Cognitive Resilience" was chosen with great care and intention. Resilience is not something that comes easily; it is a path that requires dedication, support, and understanding. At CRCC, we emphasize the importance of empathy and compassion in fostering resilience, both in our clients and within our team. How can we expect our clients to build resilience if we do not first offer them a foundation of empathy and support?
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Growing up, I faced my own mental health challenges, navigating the complexities of balancing two polar opposite cultures. This unique journey made me deeply observant and curious about the reasons behind our behaviors, thoughts, and emotions. In many ways, I was a therapist in training throughout my life, driven by my own struggles to seek understanding and clarity. I learned how to break down complex issues and create clear, actionable paths to improve my own mental health.
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At CRCC, we are committed to treating each person as the unique individual they are. Our goal is to provide a safe, non-judgmental space where you can express your concerns and work towards healing. We believe in the power of personalized treatment plans, tailored specifically to meet your needs and goals. Through processing, understanding, and implementing effective psychotherapy techniques, we aim to guide you on your journey of transformation and growth.
I understand firsthand how crucial it is to feel connected—to therapy, to your therapist, and ultimately, to yourself. Many of the concerns we address revolve around building self-love and self-care. We meet you where you are, recognizing that everyone deserves a specialized approach to their mental health.
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Not only do I bring my own experiences and lessons to my practice, but I also mentor our therapists to embody the values of CRCC. Together, we strive to create a clinic that makes you feel safe, understood, and connected to the world around you.
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Thank you for considering us as a part of your healing journey. We are here to support you every step of the way.
Shaila Anjum
Meet the Team
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SERVICES WE PROVIDE
PLEASE NOTE: We do offer sliding scales (discounts/reduced fees) based on individual needs. We believe it is crucial to make mental health services accessible to all. We will work with you to ensure you can access the support you need. If we are not the right fit for you, we can always provide recommendations. This can all be discussed during a complimentary consultation call.
HOW IT WORKS
People respond to different styles of therapy. We find the approach that is best suited to you and your situation.
1. EXPLORE SERVICES
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Discover our therapy options and specialties on the website.
2. SCHEDULE A FREE CONSULTATION
Book a free 20 minute consultation to discuss your needs.
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3. START YOUR JOURNEYââ
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Book your first session and start your healing journey
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Frequently
Asked
Questions
Don't see your question?
Email us and we will reply as soon as possible!
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What is Psychotherapy?Psychotherapy is a collaborative process where a trained therapists help individuals explore thoughts, feelings, and behaviors to improve well-being. Grounded in dialogue, it provides a supportive environment for open expression, goal identification, and meaningful change.
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How do I know if I need Psychotherapy?Psychotherapy can be beneficial for various concerns, such as stress, anxiety, depression, relationship issues, and life transitions. Psychotherapy might be helpful if you're experiencing challenges that impact your daily life, emotions, or relationships.
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How long does Psychotherapy take?The duration varies based on individual needs and goals. Some individuals find relief in a few sessions, while others benefit from longer-term therapy. Your therapist will discuss a tailored plan with you.
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What insurances do you accept?CRCC does direct billing to your insurance company. We do billing for almost all insurance companies. These include, Manulife, Canada Life, Sun Life Financial, Desjardins, etc. Upon payment, you will automatically receive a receipt for which you can immediately send to your insurance provider. Insurance plans differ in their coverage for psychotherapy, so check with your provider for details on mental health coverage and potential costs. While many plans include psychotherapy services, specifics vary. Contact your insurance provider for confirmation. After each session, you'll receive a digital receipt for smooth insurance claims.
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What is your cancellation policy?For treatment sessions clients will be charged the FULL FEE if they cancel less than 24 business hours in advance or do not show up for their appointment. If clients do not join the therapy session by the half-way point, it is considered a no show. The only exceptions are for medical emergencies or displaying symptoms of Covid-19.
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How do the phone consultations work?20 minute free consultation with the therapist. The therapist will call you at the number provided during the appointment time. In order to adequately assess the suitability of a therapist for your specific needs and determine if a rapport can be established, consultations serve as a crucial step. These consultations afford you the opportunity to gain insight into the therapist's professional demeanor and ascertain whether a sense of comfort and trust can be fostered within the therapeutic relationship. Moreover, these sessions enable you to gain a comprehensive understanding of the therapist's unique therapeutic approach, allowing you to further gauge their compatibility with your personal goals and preferences. Additionally, consultations provide an ideal platform for you to pose pertinent inquiries and address any concerns that may be central to your decision-making process. Ultimately, by engaging in consultations, you can make an informed decision about selecting the therapist who can best meet your therapeutic needs and facilitate your growth and well-being.
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How do we charge clients?We ask for a credit card to book an appointment however it is not mandatory. Clients can book an appointment online without providing one. We do require a form of credit card be provided before the session starts. MODES OF PAYMENT: credit card, visa, master card cash etransfer
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Where do we accept clients from?We accept clients from anywhere! However, only clients residing in Ontario can claim under their private insurance. Others would have to pay out of pocket.
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